Atlas

Telecom CRM re-design

Client

Specialists in Telecom CRM software

Atlas is a comprehensive CRM system designed specifically for telecom companies to boost sales and improve the delivery of their mobile, landline, broadband or cloud communication solutions.

Project

Re-design of Telecom CRM

Starting with the optimisation of key processes we worked with Atlas to deliver a total visual and interface overhaul of their existing .NET MVC framework. Starting the base styles and working forwards to layout and additional features such and progress indicators.

The
Steps.

1

Research and understanding

Gaining an insight into how the application works from an end user perspective.

2

Development and architecture

Understanding the inner workings of the application and setup of local versions for initial scoping of files

3

Creation of base styles

Working up how the basic building blocks will look and behave in a single styles files with fundamental CSS which will effect 1000s of elements and views throughout the app.

4

Build out of new features and screens

The re-design and layout of key screens in the end user process. Additional features such as progress indicators, DataTables and Navigation.

5

Q&A testing

Thorough testing and review of updates across views to ensure all styles and updates are carried across all views and scenarios within the CRM.

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